KBM Facility Solutions Services was founded in 1981 by Maureen Gray. It now provides all aspects of contract janitorial services with teams that currently service approximately 15 million square feet of surface area per day, in Office buildings, high tech and biotech facilities, medical facilities, industrial parks, educational institutions, retail stores, HOA’s, shopping centers, and hotels. From the beginning Ms. Gray and her talented staff has listened to customers’ needs and expanded the business to meet those needs. The result is a one-stop building services provider that offers many additional services including Operating Systems One which is the only proven environmentally sustainable cleaning process. In 2006 KBM expanded into Los Angeles County. KBM is one of San Diego's top 13 women-owned businesses and in 2007 was honored as one of San Diego’s Best Places to Work. KBM has achieved this success by focusing on the unique needs of each customer and by partnerships that continue to refer new business.

Corporate Culture

From the outset, this woman-owned, minority business has honored diversity and inclusiveness. KBM is proud to employ people with a wide range of backgrounds and experience from all gender, ethnic, cultural, and religious groups. KBM is currently certified as a DBE through Cal Trans.

Members of KBM's management team bring an average of 9 years of diverse experience in the building service contracting industry. Each is committed to customer satisfaction, employee satisfaction and continuous improvement.

KBM’s management employs an open-door, open-book management philosophy that demonstrates respect for and confidence in all employees. This culture promotes entrepreneurial empowerment. The hallmark of KBM’s management style is leadership by example, coaching, and mentoring. Each employee is compensated through profit sharing for their successful contribution to the company. KBM provides a career path that includes ManageMen Janitor University curriculum and up to $2500 per year tuition reimbursement. KBM is also a friendly –family oriented environment which is one reason why KBM enjoys an employee retention rate well beyond the industry standard. Management staff believes their sole purpose is to support our front line workers in every way. Successful achievement of these initiatives leads to customer satisfaction and loyalty levels that are unparalled

As a result of this employee and customer-focused culture, KBM was named the2003 BBB Torch award finalist for Business Place Ethics and is consistently voted one of the Best Places to Work. In 1996 KBM was voted Women-Owned Business of the Year by The United States Small Business Administration. Everything that matters most to KBM depends upon dedicated people who are willing to be accountable for our growth and success. KBM expects a high level of performance from its employees and applauds outstanding work through recognition, awards, profit sharing and ownership.

KBM management takes seriously their responsibility to future generations through environmentalism and community service. In an industry rife with environmentally damaging products and practices, KBM demonstrates care for the earth’s environment through the use of U.S. Green Building Council Certified Green seal products and Operating System One which is the only proven sustainable cleaning processes. The KBM programs contribute a significant amount of points to the various USGBC LEED Building certifications. KBM has an established track record as an industry leader who continues to integrate beyond compliance solutions into all our business practices. KBM enthusiastically contributes time, energy, donations, goods and services to many civic and philanthropic organizations throughout Southern California

KBM’s experience, responsiveness, respect, customer satisfaction through employee satisfaction, safe and responsible practices, care for the environment and the community—make KBM a wise choice for all your building services needs.

	The Building Industry Association of San Diego
	Building Owners and Managers Association (BOMA)
	Building Service Contractors Association International (BSCAI)
	Community Associations Institute (CAI)
	CREW San Diego
	International Facilities Management Association (IFMA)
	International Sanitary Supply Association (ISSA)
	IREM Institute of Real Estate Management
	Lead San Diego
	ManageMen
	OS1 Users Symposium
	Society for Human Resource Management (SHRM)
	U.S. Green Building Council (USGBC)